The player from copyright had had her account blocked at Octo Casino with $6,593 remaining in it. Despite multiple withdrawal requests and attempts to contact the casino, she had received no response.

Sorry to hear about this situation. You can send us a letter to [email protected] with the subject "CasinoGuru Review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

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Фрибеты с легкостью например. Иногда букмекер раздает фрибеты всем желающим – играючи заходите в раздел бонуса вдобавок забираете его.

The player from Switzerland is experiencing difficulties withdrawing her winnings due to ongoing verification. Player’s complaint has been resolved successfully.

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The player's winning bets were canceled multiple times. The complaint was rejected as the player stopped responding.

Her account was suspended with her money stuck inside. After a series of exchanges between the player, the casino, and the Complaints Team, the casino had clarified that the player's account was verified and she could continue playing and withdraw her winnings. The player confirmed that the issue had been resolved and thanked the team for their assistance. We had then closed this complaint as 'resolved'.

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The player from Germany had been awaiting a payout of 2500€ since April 19, 2024. The casino attributed the delay to technical problems with the payment provider. He confirmed that he had successfully completed the full KYC verification process and all his previous withdrawals had been successful.

The player from Georgia faced issues with withdrawal attempts being canceled for a week without reason. Despite contacting customer service, there was no resolution, leading the player to suspect the site was a scam.

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Note: As far as we are concerned, PinoCasino is related to 9 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of PinoCasino.

The casino had confirmed that the refund process was initiated and asked the player to check his email. The player later confirmed that the payment had been combined with another refund, leading to initial confusion. Upon realizing this, he had acknowledged receipt of this url the funds. The issue had been successfully resolved.